Abstract: We examine how trustworthy behaviour can be achieved in the financial sector. The task is to ensure that firms are motivated to pursue long-term interests of customers rather than pursuing short-term profits. Firms’ self-interested pursuit of reputation, combined with regulation, is often not sufficient to ensure that this happens. We argue that trustworthy behaviour requires that at least some actors show a concern for the wellbeing of clients, or a respect for imposed standards, and that the behaviour of these (...) actors is copied in such a way that it becomes a behavioural norm. We briefly suggest what such behavioural norms might need to be if trustworthy behaviour is to be achieved, and consider how they might be supported; we describe the research that is necessary in order to understand these norms in more detail. We argue that the norms of traders are different from the norms of those engaged in other activities, since they are inevitably self-interested, and we consider the risk that traders’ norms might undermine those of other actors. We analyse the task for governance in dealing with this problem, and the role which leadership by a corporate board and management might play in doing this. We describe the need for further research in to describe how this might be done. (shrink)

_Integrity in the Private and Public Domains_ explores the issue of public and private integrity in politics, the media, health, science, fund-raising, the economy and the public sector. Over twenty essays by well-known figures such as Amelie Rorty, David Vines, the late Hugo Gryn, Alan Montefiore and Hilary Lawson present a compelling insight into debates over integrity today. A key chapter of the book concerns the highly publicised donation to Oxford University by Gert-Rudolf Flick, an issue which attracted wide media (...) attention by raising questions of fund-raising and the holocaust. (shrink)