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  1. The Relationship between Consumers' Unethical Behavior and Customer Loyalty in a Retail Environment.Patrick Van Kenhove, Kristof de Wulf & Sarah Steenhaut - 2003 - Journal of Business Ethics 44 (4):261 - 278.
    This paper investigates the relationship between two outcomes of relationship marketing - affective commitment and behavioral loyalty - and consumers' unethical behavior. The main objective of the study is to assess whether affective commitment and behavioral loyalty to a store translate into more ethical behavior towards that store, controlling for the variables of age, gender, and ethical beliefs. The study does not rely on a single measurement tool, but is based on ten months' panel data and three different mail surveys (...)
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  • An Introduction to the Principles of Morals and Legislation.Jeremy Bentham - 1780 - New York: Dover Publications. Edited by J. H. Burns & H. L. A. Hart.
    Bentham's best-known book stands as a classic of both philosophy and jurisprudence. The 1789 work articulates an important statement of the foundations of utilitarian philosophy — it also represents a pioneering study of crime and punishment. Bentham's reasoning remains central to contemporary debates in moral and political philosophy, economics, and legal theory.
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  • A Theory of Justice: Revised Edition.John Rawls - 1999 - Harvard University Press.
    Previous edition, 1st, published in 1971.
  • Ethics.William K. Frankena - 1963 - Englewood Cliffs, N.J.,: Prentice-Hall.
    Normative theories of obligation, moral and nonmoral value, and meta-ethical issues and theories are considered.
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  • Does Consumer Unethical Behavior Relate to Birthplace? Evidence from China.BaoChun Zhao & ShanShan Xu - 2013 - Journal of Business Ethics 113 (3):475-488.
    This study explores the relationship between individual birthplace [rural birthplace (RB) and urban birthplace (UB)] and consumer unethical behavior (CUB). As a result, CUB is verified to closely relate to individual birthplace, and those new urban residents with RB are found to behave more ethically than the patrimonial urban residents with UB in CUB4 (“no harm/no foul”). This study also finds that the differentiation of CUB between two categories of consumers is correlated with the personal moral ideology or Machiavellianism (MA) (...)
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  • Consumer Ethics in Japan: An Economic Reconstruction of Moral Agency of Japanese Firms – Qualitative Insights from Grocery/Retail Markets.Sigmund Wagner-Tsukamoto - 2009 - Journal of Business Ethics 84 (1):29-44.
    The article reconstructs, in economic terms, managerial business ethics perceptions in the Japanese consumer market for fast-moving daily consumption products. An economic, three-level model of moral agency was applied that distinguishes unintentional moral agency, passive intentional moral agency and active intentional moral agency. The study took a qualitative approach and utilized as empirical research design an interview procedure. The study found that moral agency of Japanese firms mostly extended up to unintentional and intentional passive moral agency. Certain myopic managerial views (...)
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  • The Muncy–Vitell Consumer Ethics Scale: A Modification and Application.Scott J. Vitell & James Muncy - 2005 - Journal of Business Ethics 62 (3):267-275.
    This study compares college students with other adults in terms of the Muncy–Vitell (1992) consumer ethics scale. Further, the study updates the Muncy–Vitell consumer ethics scale with modifications that include rewording and the addition of new items. These new items can be grouped into three distinct categories – (1) downloading/buying counterfeit goods, (2) recycling/environmental awareness and (3) doing the right thing/doing good. The study also compares these two groups in terms of their attitude toward business. Results show that there is (...)
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  • Consumer ethics research: Review, synthesis and suggestions for the future. [REVIEW]Scott J. Vitell - 2003 - Journal of Business Ethics 43 (1-2):33 - 47.
    This manuscript reviews and synthesizes most of the major research studies in the area of consumer ethics that have appeared since 1990. It examines both conceptual and empirical works with an objective of encouraging researchers to pursue research in the consumer ethics area. Toward this end, the paper also suggests directions for future research.
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  • The Relationship between Consumers' Unethical Behavior and Customer Loyalty in a Retail Environment.Patrick Van Kenhove, Kristof De Wulf & Sarah Steenhaut - 2003 - Journal of Business Ethics 44 (4):261-278.
    This paper investigates the relationship between two outcomes of relationship marketing – affective commitment and behavioral loyalty – and consumers' unethical behavior. The main objective of the study is to assess whether affective commitment and behavioral loyalty to a store translate into more ethical behavior towards that store, controlling for the variables of age, gender, and ethical beliefs. The study does not rely on a single measurement tool, but is based on ten months' panel data and three different mail surveys (...)
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  • The Mediating Role of Anticipated Guilt in Consumers' Ethical Decision-Making.Sarah Steenhaut & Patrick Van Kenhove - 2006 - Journal of Business Ethics 69 (3):269 - 288.
    In this paper, we theorize that the anticipation of guilt plays an important role in ethically questionable consumer situations. We propose an ethical decision-making framework incorporating anticipated guilt as partial mediator between consumers' ethical beliefs (anteceded by ethical ideology) and intentions. In the first study, we compared several models using structural equation modeling and found empirical support for our research model. A second experiment was set up to illustrate how these new insights may be applied to prevent consumers from taking (...)
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  • The Mediating Role of Anticipated Guilt in Consumers’ Ethical Decision-Making.Sarah Steenhaut & Patrick Kenhove - 2006 - Journal of Business Ethics 69 (3):269-288.
    In this paper, we theorize that the anticipation of guilt plays an important role in ethically questionable consumer situations. We propose an ethical decision-making framework incorporating anticipated guilt as partial mediator between consumers’ ethical beliefs (anteceded by ethical ideology) and intentions. In the first study, we compared several models using structural equation modeling and found empirical support for our research model. A second experiment was set up to illustrate how these new insights may be applied to prevent consumers from taking (...)
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  • Consumer Ethics: A Cross-Cultural Study of the Ethical Beliefs of Turkish and American Consumers.Mohammed Y. A. Rawwas, Ziad Swaidan & Mine Oyman - 2005 - Journal of Business Ethics 57 (2):183-195.
    The ethical climate in Turkey is beset by ethical problems. Bribery, environmental pollution, tax frauds, deceptive advertising, production of unsafe products, and the ethical violations that involved politicians and business professionals are just a few examples. The purpose of this study is to compare and contrast the ethical beliefs of American and Turkish consumers using the Ethical Position Questionnaire (EPQ) of Forsyth (1980), the Machiavellianism scale, and the Consumer Ethical Practices of Muncy and Vitell questionnaire (MVQ). A sample of 376 (...)
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  • Measuring Unethical Consumer Behavior Across Four Countries.Vince W. Mitchell, George Balabanis, Bodo B. Schlegelmilch & T. Bettina Cornwell - 2009 - Journal of Business Ethics 88 (2):395-412.
    The huge amounts spent on store security and crime prevention worldwide, not only costs international businesses, but also amounts to a hidden tax on those law-binding consumers who bear higher prices. Most previous research has focused on shoplifting and ignored many other ways in which consumers cheat businesses. Using a hybrid of both qualitative research and survey approaches in four countries, an index of 37 activities was developed to examine consumers’ unethical activities across UK, US, France, and Austria. The findings (...)
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  • Moral Philosophy, Materialism, and Consumer Ethics: An Exploratory Study in Indonesia. [REVIEW]Long-Chuan Lu & Chia-Ju Lu - 2010 - Journal of Business Ethics 94 (2):193 - 210.
    Although the ethical judgment of consumers in the United States and other industrialized countries has received considerable attention, consumer ethics in Asian-market settings have seldom been explored. The purchase and making of counterfeit products are considered common, but disreputable, attributes of Southeast Asian consumers. According to the Association of South-East Asian Nations (ASEAN), Indonesia ranks third among the leading countries of counterfeit items in Asia. Retail revenue losses attributed to counterfeiting amounted to US $183 million in 2004. Therefore, elucidating the (...)
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  • Does Relationship Quality Matter in Consumer Ethical Decision Making? Evidence from China.Zhiqiang Liu, Fue Zeng & Chenting Su - 2009 - Journal of Business Ethics 88 (3):483 - 496.
    This study explores the linear logic between consumer ethical beliefs (CEBs) and consumer unethical behavior (CUB) in a Chinese context. A relational view helps fill the belief–behavior gap by exploring the moderating role of relationship quality in reducing CUBs. Specifically, when consumers are more receptive to a set of actions that may be deemed inappropriate by moral principles, they are more likely to engage in unethical behaviors. However, when consumers perceive their misconduct as possibly damaging to the relationship developed with (...)
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  • A Worldwide Survey of Business Ethics in the 1990s.Enderle Georges - 1997 - Journal of Business Ethics 16 (14):1475-1483.
    This unique collection of reports encompasses a wide range of challenges and activities of business ethics in most parts of the world. In the introduction, after a brief explanation of the sixfold questionnaire and its assumptions, I try to highlight a number of striking features contained in these reports, which may help to delineate the state-of-the-art of business ethics at national and regional levels. As a result of this international comparison, the following features deserve particular attention: the relevance of semantics, (...)
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  • Consumer ethics: An assessment of individual behavior in the market place. [REVIEW]Sam Fullerton, Kathleen B. Kerch & H. Robert Dodge - 1996 - Journal of Business Ethics 15 (7):805 - 814.
    A national sample of 362 respondents assessed the ethical predisposition of the American marketplace by calculating a consumer ethics index. The results indicate that the population is quite intolerant of perceived ethical abuses. The situations where consumers are ambivalent tend to be those where the seller suffers little or no economic harm from the consumer's action. Younger, more educated, and higher income consumers appear more accepting of these transgressions. The results provided the basis for developing a four-group taxonomy of consumers (...)
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  • What We Believe Is Not Always What We Do: An Empirical Investigation into Ethically Questionable Behavior in Consumption. [REVIEW]Kyoko Fukukawa & Christine Ennew - 2010 - Journal of Business Ethics 91 (S1):49 - 60.
    This article presents the results of an empirical study which argues that ethical judgment is not sufficient, by itself, to explain ethically questionable behavior in consumption. The study adopts Ajzen's Theory of Planned Behavior and presents results from a self-completion survey questionnaire covering five scenarios describing ethical consumer dilemmas. Confirmatory factor analysis was used to assess measurement structures, and the proposed model was estimated using logistic regression. Three antecedents, namely Social Norm (an extension of the construct of Subjective Norm), Perceived (...)
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  • A model of decision-making incorporating ethical values.David J. Fritzsche - 1991 - Journal of Business Ethics 10 (11):841 - 852.
    A model is presented which describes the process decision-makers follow when faced with problems containing ethical dimensions. The model, based upon the empirical literature, is designed to provide guidance to researchers studying ethical behavior in business. The model portrays the decision-maker with a set of personal values which are mediated by elements of the organization's culture. The combination of personal values and organizational influences yields decisions which may be significantly different from those made based upon personal values alone. Inclusion of (...)
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  • “What’s the Harm in Being Unethical? These Strangers are Rich Anyway!” Exploring Underlying Factors of Double Standards.Tine De Bock, Iris Vermeir & Patrick Van Kenhove - 2013 - Journal of Business Ethics 112 (2):225-240.
    Previous studies show evidence of double standards in terms of individuals being more tolerant of questionable consumer practices than of similar business practices. However, whether these double standards are necessarily due to the fact that one party is a business company while the other is a consumer was not addressed. The results of our two experimental studies, conducted among 277 (Study 1) and 264 (Study 2) participants from a Western European country by means of an anonymous self-administered online survey, demonstrate (...)
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  • Predicting unethical behavior: A comparison of the theory of reasoned action and the theory of planned behavior. [REVIEW]Man Kit Chang - 1998 - Journal of Business Ethics 17 (16):1825-1834.
    This study is a comparison of the validity of theory of reasoned action and theory of planned behavior as applied to the area of moral behavior (i.e., illegal copying of software) using structural equation modeling. Data were collected from 181 university students on the various components of the theories and used to asses the influence of attitude, subjective norm, and perceived behavioral control on the intention to make unauthorized software copies. Theory of planned behavior was found to be better than (...)
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  • Ethical beliefs of chinese consumers in Hong Kong.Andrew Chan, Simon Wong & Paul Leung - 1998 - Journal of Business Ethics 17 (11):1163-1170.
    In recent years, there has been increased awareness of unethical consumer practices in Asian countries. Asian consumers have gained a bad reputation for buying counterfeit products, such as computer software, fashion clothing and watches. In 1993, the estimated losses to US software companies due to Chinese counterfeiting stood at US $322 million (Kohut, 1994). The present study uses a consumer ethics scale developed by Muncy and Vitell (1992) to investigate consumers' ethical judgments from a Chinese perspective. The result shows that (...)
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  • “What's the Harm in Being Unethical? These Strangers are Rich Anyway!” Exploring Underlying Factors of Double Standards.Tine Bock, Iris Vermeir & Patrick Kenhove - 2013 - Journal of Business Ethics 112 (2):225-240.
    Previous studies show evidence of double standards in terms of individuals being more tolerant of questionable consumer practices than of similar business practices. However, whether these double standards are necessarily due to the fact that one party is a business company while the other is a consumer was not addressed. The results of our two experimental studies, conducted among 277 (Study 1) and 264 (Study 2) participants from a Western European country by means of an anonymous self-administered online survey, demonstrate (...)
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  • Framing effects within the ethical decision making process of consumers.Connie Rae Bateman, John Paul Fraedrich & Rajesh Iyer - 2002 - Journal of Business Ethics 36 (1-2):119 - 140.
    There has been neglect of systematic conceptual development and empirical investigation within consumer ethics. Scenarios have been a long-standing tool yet their development has been haphazard with little theory guiding their development. This research answers four questions relative to this gap: Do different scenario decision frames encourage different moral reasoning styles? Does the way in which framing effects are measured make a difference in the measurement of the relationship between moral reasoning and judgment by gender? Are true framing effects likely (...)
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  • Ethics.William Frankena - 1967 - Philosophy of Science 34 (1):74-74.
     
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