Abstract

There are many studies conducted on recommendation systems, most of which are focused on recommending items to users and vice versa. Nowadays, social networks are complicated due to carrying vast arrays of data about individuals and organizations. In today’s competitive environment, companies face two significant problems: supplying resources and attracting new customers. Even the concept of supply-chain management in a virtual environment is changed. In this article, we propose a new and innovative combination approach to recommend organizational people in social networks based on organizational communication and SCM. The proposed approach uses a hybrid strategy that combines basic collaborative filtering and demographic recommendation systems, using data mining, artificial neural networks, and fuzzy techniques. The results of experiments and evaluations based on a real dataset collected from the LinkedIn social network showed that the hybrid recommendation system has higher accuracy and speed than other essential methods, even substantially has eliminated the fundamental problems with such systems, such as cold start, scalability, diversity, and serendipity.