The Case of Online Trust

Knowledge, Technology & Policy 23 (3-4):333-345 (2010)
  Copy   BIBTEX

Abstract

This paper contributes to the debate on online trust addressing the problem of whether an online environment satisfies the necessary conditions for the emergence of trust. The paper defends the thesis that online environments can foster trust, and it does so in three steps. Firstly, the arguments proposed by the detractors of online trust are presented and analysed. Secondly, it is argued that trust can emerge in uncertain and risky environments and that it is possible to trust online identities when they are diachronic and sufficient data are available to assess their reputation. Finally, a definition of trust as a second-order property of first-order relation is endorsed in order to present a new definition of online trust. According to such a definition, online trust is an occurrence of trust that specifically qualifies the relation of communication ongoing among individuals in digital environments. On the basis of this analysis, the paper concludes by arguing that online trust promotes the emergence of social behaviours rewarding honest and transparent communications.

Links

PhilArchive



    Upload a copy of this work     Papers currently archived: 91,998

External links

Setup an account with your affiliations in order to access resources via your University's proxy server

Through your library

Similar books and articles

General and Familiar Trust in Websites.Coye Cheshire, Judd Antin, Karen S. Cook & Elizabeth Churchill - 2010 - Knowledge, Technology & Policy 23 (3):311-331.
Creating Trust.Robert C. Solomon - 1998 - Business Ethics Quarterly 8 (2):205-232.
The Nature of and Conditions for Online Trust.Daryl Koehn - 2003 - Journal of Business Ethics 43 (1/2):3 - 19.
Defining Trust and E-trust: Old Theories and New Problems.Mariarosaria Taddeo - 2009 - International Journal of Technology and Human Interaction (IJTHI) Official Publication of the Information Resources Management Association 5 (2):23-35.
Puzzles about Trust.Doran Smolkin - 2008 - Southern Journal of Philosophy 46 (3):431-449.
The role of consumers' trust in online-shopping.Sonja Grabner-Kraeuter - 2002 - Journal of Business Ethics 39 (1-2):43 - 50.
Trust: self-interest and the common good.Marek Kohn - 2008 - New York: Oxford University Press.
Trust and Trustworthiness.Stephen Wright - 2010 - Philosophia 38 (3):615-627.
Trust in Strangers, Trust in Friends.Jessica Miller - 2003 - Philosophy in the Contemporary World 10 (1):17-22.
Can we trust robots?Mark Coeckelbergh - 2012 - Ethics and Information Technology 14 (1):53-60.

Analytics

Added to PP
2011-06-24

Downloads
107 (#164,504)

6 months
18 (#141,331)

Historical graph of downloads
How can I increase my downloads?

Author Profiles

Citations of this work

Can we trust robots?Mark Coeckelbergh - 2012 - Ethics and Information Technology 14 (1):53-60.
The ethics of information warfare.Luciano Floridi & Mariarosaria Taddeo (eds.) - 2014 - Springer International Publishing.
The case for e-trust.Mariarosaria Taddeo & Luciano Floridi - 2011 - Ethics and Information Technology 13 (1):1–3.

View all 11 citations / Add more citations

References found in this work

The philosophy of information.Luciano Floridi - 2011 - New York: Oxford University Press.
An enquiry concerning human understanding.David Hume - 2000 - In Steven M. Cahn (ed.), Exploring Philosophy: An Introductory Anthology. New York, NY, United States of America: Oxford University Press USA. pp. 112.
The philosophy of information.Luciano Floridi - 2010 - The Philosophers' Magazine 50:42-43.
Trust and Power.Niklas Luhmann - 1982 - Studies in Soviet Thought 23 (3):266-270.

View all 12 references / Add more references