Loyalty in public relations: When does it cross the line between virtue and vice?

Journal of Mass Media Ethics 20 (4):269 – 287 (2005)
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Abstract

Public relations practitioners place a premium on loyalty - particularly in terms of cultivating relationships. However, little scholarly research has been done on the subject. This essay analyzes loyalty in terms of organizational deterioration and decline. The ethical dimensions of Hirschman's concept of "exit, voice, and loyalty, " and Royce's notion about loyalty, are explored, as is the concept of "loyalty to loyalty. " The essay concludes with a 7-step model intended to help practitioners determine the demands of ethical loyalty.

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