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And Lead Us (Not) into Persuasion…? Persuasive Technology and the Ethics of Communication
Science and Engineering Ethics 18 (4):633-650 (2012)
Abstract
The paper develops ethical guidelines for the development and usage of persuasive technologies (PT) that can be derived from applying discourse ethics to this type of technologies. The application of discourse ethics is of particular interest for PT, since ‘persuasion’ refers to an act of communication that might be interpreted as holding the middle between ‘manipulation’ and ‘convincing’. One can distinguish two elements of discourse ethics that prove fruitful when applied to PT: the analysis of the inherent normativity of acts of communication (‘speech acts’) and the Habermasian distinction between ‘communicative’ and ‘strategic rationality’ and their broader societal interpretation. This essay investigates what consequences can be drawn if one applies these two elements of discourse ethics to PT.Links
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Citations of this work
Societal and ethical issues of digitization.Lambèr Royakkers, Jelte Timmer, Linda Kool & Rinie van Est - 2018 - Ethics and Information Technology 20 (2):127-142.
Digital Wellness and Persuasive Technologies.Laura Specker Sullivan & Peter Reiner - 2019 - Philosophy and Technology 34 (3):413-424.
Influencing robot influence : Personalization of persuasive robots.Jaap Ham - 2021 - Interaction Studies 22 (3):464-487.
What Do We Have to Lose? Offloading Through Moral Technologies: Moral Struggle and Progress.Lily Eva Frank - 2020 - Science and Engineering Ethics 26 (1):369-385.
Perceived Greenwashing: The Effects of Green Marketing on Environmental and Product Perceptions.Szerena Szabo & Jane Webster - 2020 - Journal of Business Ethics 171 (4):719-739.
References found in this work
How to do things with words.John Langshaw Austin - 1962 - Oxford [Eng.]: Clarendon Press. Edited by Marina Sbisá & J. O. Urmson.
What Things Do: Philosophical Reflections on Technology, Agency, and Design.Peter-Paul Verbeek - 2005 - Pennsylvania State University Press.
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