Abstract

The surprisingly high reliability of Wikipedia has often been seen as a beneficial effect of the aggregation of diverse contributors, or as an instance of the wisdom of crowds phenomenon; additional factors such as elite contributors, Wikipedia’s policy or its administration have also been mentioned. We adjudicate between such explanations by modelling and simulating the evolution of a Wikipedia entry. The main threat to Wikipedia’s reliability, namely the presence of epistemically disruptive agents such as disinformers and trolls, turns out to be offset only by a combination of factors: Wikipedia’s administration and the possibility to instantly revert entries, both of which are insufficient when considered in isolation. Our results suggest that the reliability of Wikipedia should receive a pluralist explanation, involving factors of different kinds.