Journal of Business Ethics 41 (1-2):99 - 119 (2002)
Abstract |
In light of the growing interest in "ethically questionable" consumer behavior, this study explores possible explanations of the occurrence of such behaviour, and subsequently develops a theoretical framework. The study is based upon data collected from 72 U.K. consumers, acquired from a projective approach with scenarios. Taking the theory of planned behavior (TPB) as an initial analytical framework, attitude, social influence, opportunity(as perceived behavioral control in TPB) and perceived unfairnessare identified as the antecedents of ethically questionable behavior (EQB). Social influenceis extended to include a broader range of external influences from subjective norm in TPB. Opportunityis considered to represent an aspect of perceived behavioral control as available resource to engage in EQB. Perceived unfairnessis presented as an additional component and refers to the extent to which an actor is motivated to redress an imbalance that is perceived as unfair. Binary logistic models suggest that attitudeand social influenceconsistently impact on EQB, as TPB would predict. Analysis of variance suggests that perceived unfairnessand opportunity, though context specific, also show signs of significant influence on the acceptance and practice of this behavior. Additional to the construct of TPB, this study develops the dimension of perceived unfairnessin the context of EQB decision-making. In the context of TPB, it provides further insight into our understanding of EQB, helping to provide a theoretical framework.
|
Keywords | consumer behavior consumer fraud ethical decision making perceived unfairness theoretical development theory of planned behavior |
Categories | (categorize this paper) |
Reprint years | 2004 |
ISBN(s) | |
DOI | 10.1023/A:1021354323586 |
Options |
![]() ![]() ![]() ![]() |
Download options
References found in this work BETA
Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research.Martin Fishbein & Icek Ajzen - 1977 - Philosophy and Rhetoric 10 (2):130-132.
Toward the Development of a Multidimensional Scale for Improving Evaluations of Business Ethics.R. E. Reidenbach & D. P. Robin - 1990 - Journal of Business Ethics 9 (8):639 - 653.
The Social Desirability Response Bias in Ethics Research.Donna M. Randall & Maria F. Fernandes - 1991 - Journal of Business Ethics 10 (11):805 - 817.
Methodology in Business Ethics Research: A Review and Critical Assessment. [REVIEW]D. M. Randall & A. M. Gibson - 1990 - Journal of Business Ethics 9 (6):457 - 471.
Predicting Unethical Behavior: A Comparison of the Theory of Reasoned Action and the Theory of Planned Behavior. [REVIEW]Man Kit Chang - 1998 - Journal of Business Ethics 17 (16):1825-1834.
View all 19 references / Add more references
Citations of this work BETA
Why People Don’T Take Their Concerns About Fair Trade to the Supermarket: The Role of Neutralisation. [REVIEW]Andreas Chatzidakis, Sally Hibbert & Andrew P. Smith - 2007 - Journal of Business Ethics 74 (1):89 - 100.
Whistleblowing as Planned Behavior – A Survey of South Korean Police Officers.Heungsik Park & John Blenkinsopp - 2009 - Journal of Business Ethics 85 (4):545-556.
The Mediating Role of Anticipated Guilt in Consumers' Ethical Decision-Making.Sarah Steenhaut & Patrick Van Kenhove - 2006 - Journal of Business Ethics 69 (3):269 - 288.
Why People Don’T Take Their Concerns About Fair Trade to the Supermarket: The Role of Neutralisation.Andreas Chatzidakis, Sally Hibbert & Andrew P. Smith - 2007 - Journal of Business Ethics 74 (1):89-100.
Both Sides of the Coin: Motives for Corruption Among Public Officials and Business Employees.Madelijne Gorsira, Adriaan Denkers & Wim Huisman - 2018 - Journal of Business Ethics 151 (1):179-194.
View all 22 citations / Add more citations
Similar books and articles
Ethical Decision Making in the Public Accounting Profession: An Extension of Ajzen’s Theory of Planned Behavior. [REVIEW]Howard F. Buchan - 2005 - Journal of Business Ethics 61 (2):165 - 181.
Predicting Unethical Behavior: A Comparison of the Theory of Reasoned Action and the Theory of Planned Behavior. [REVIEW]Man Kit Chang - 1998 - Journal of Business Ethics 17 (16):1825-1834.
The Joint Moderating Impact of Moral Intensity and Moral Judgment on Consumer’s Use Intention of Pirated Software.Mei-Fang Chen, Ching-Ti Pan & Ming-Chuan Pan - 2009 - Journal of Business Ethics 90 (3):361 - 373.
The Effect of Organization-Based Self-Esteem and Deindividuation in Protecting Personal Information Privacy.Meng-Hsiang Hsu & Feng-Yang Kuo - 2003 - Journal of Business Ethics 42 (4):305 - 320.
Ethical Decision Making in the Medical Profession: An Application of the Theory of Planned Behavior. [REVIEW]Donna M. Randall & Annetta M. Gibson - 1991 - Journal of Business Ethics 10 (2):111 - 122.
Modeling the Acceptance of Socially Interactive Robotics: Social Presence in Human–Robot Interaction.Dong-Hee Shin & Hyungseung Choo - 2011 - Interaction Studies 12 (3):430-460.
Sustainable Food Consumption: Exploring the Consumer “Attitude – Behavioral Intention” Gap. [REVIEW]Iris Vermeir & Wim Verbeke - 2005 - Journal of Agricultural and Environmental Ethics 19 (2):169-194.
Analytics
Added to PP index
2009-01-28
Total views
22 ( #513,145 of 2,507,062 )
Recent downloads (6 months)
1 ( #417,155 of 2,507,062 )
2009-01-28
Total views
22 ( #513,145 of 2,507,062 )
Recent downloads (6 months)
1 ( #417,155 of 2,507,062 )
How can I increase my downloads?
Downloads