The Impact of Diversity Promise Fulfillment on Professionals of Color Outcomes in the USA
Journal of Business Ethics 91 (4):501-518 (2010)
Abstract
This paper explores the relationship between psychological contract violations (PCVs) related to diversity climate and professional employee outcomes. We found that for our sample of US professionals of color including US-born African Americans, Hispanics, Asians, and Native Americans, employee perceptions of breach in diversity promise fulfillment (DPF), after controlling for more general organizational promise fulfillment (OPF), led to lower reported organizational commitment (OC) and higher turnover intentions (TI). Interactional justice partially mediated the relationship between DPF and outcomes. Procedural justice and DPF interacted to influence OC of employees of color. For respondents who perceived a lack of DPF, moderate racial awareness was associated with greater PCV. We discuss the implications of the findings and provide directions for future research.DOI
10.1007/s10551-009-0096-y
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Citations of this work
Diversity Identity Management: An Organizational Perspective. [REVIEW]Brooklyn M. Cole & Manjula S. Salimath - 2013 - Journal of Business Ethics 116 (1):151-161.
Organizational Value for Age Diversity and Potential Applicants’ Organizational Attraction: Individual Attitudes Matter.Tanja Rabl & María del Carmen Triana - 2014 - Journal of Business Ethics 121 (3):403-417.
An Empirical Test of Diversity Climate Dimensionality and Relative Effects on Employee of Color Outcomes.E. Holly Buttner, Kevin B. Lowe & Lenora Billings-Harris - 2012 - Journal of Business Ethics 110 (3):247-258.
References found in this work
Building an Inclusive Diversity Culture: Principles, Processes and Practice.Nicola Pless & Thomas Maak - 2004 - Journal of Business Ethics 54 (2):129-147.
When organizations break their promises: Employee reactions to unfair processes and treatment.Jill Kickul - 2001 - Journal of Business Ethics 29 (4):289-307.
Examining the construct of organizational justice: A meta-analytic evaluation of relations with work attitudes and behaviors. [REVIEW]Chockalingam Viswesvaran & Deniz S. Ones - 2002 - Journal of Business Ethics 38 (3):193 - 203.