Journal of Business Ethics 39 (4):377 - 390 (2002)
Abstract |
The relationship between ethics and trust is ambiguous as ethics can promote trust, whilst trust can simultaneously be abused resulting in unethical behaviour. In this contribution to the debate on trust and ethics the focus is specifically on the role that ethics can play in facilitating trustworthiness. The article starts with a definition of the concept trustworthiness. It then reports on an empirical longitudinal study on trustworthiness that was conducted in a South African company in the insurance industry. The facilitators of trustworthiness that were identified in this study and their relative contributions to trustworthiness are then discussed. Finally the implications of these findings for the ethical conduct of managers are discussed. It is demonstrated how ethical managerial conduct can enhance the trustworthiness of managers.
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Keywords | benevolence business ethics competency integrity openness trust |
Categories | (categorize this paper) |
Reprint years | 2004 |
DOI | 10.1023/A:1019700704414 |
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References found in this work BETA
Professional Ethics and the Culture of Trust.Andrew Brien - 1998 - Journal of Business Ethics 17 (4):391 - 409.
The Ethical Limits of Trust in Business Relations.Bryan W. Husted - 1998 - Business Ethics Quarterly 8 (2):233-248.
Citations of this work BETA
Ethical Stewardship – Implications for Leadership and Trust.Cam Caldwell, Linda A. Hayes, Patricia Bernal & Ranjan Karri - 2008 - Journal of Business Ethics 78 (1):153-164.
The Trust Triangle: Laws, Reputation, and Culture in Empirical Finance Research.Quentin Dupont & Jonathan M. Karpoff - 2020 - Journal of Business Ethics 163 (2):217-238.
The Promise of a Managerial Values Approach to Corporate Philanthropy.Jaepil Choi & Heli Wang - 2007 - Journal of Business Ethics 75 (4):345-359.
Leadership, Trustworthiness, and Ethical Stewardship.Cam Caldwell, Linda A. Hayes & Do Tien Long - 2010 - Journal of Business Ethics 96 (4):497 - 512.
Trustworthiness, Governance, and Wealth Creation.Cam Caldwell & Mark H. Hansen - 2010 - Journal of Business Ethics 97 (2):173 - 188.
View all 20 citations / Add more citations
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