Facilitating Forgiveness in Organizational Contexts: Exploring the Injustice Gap, Emotions, and Expressive Writing Interventions
Journal of Business Ethics 137 (4):699-720 (2016)
AbstractDespite the numerous benefits associated with forgiveness, many individuals find it difficult to forgive. This is especially true in organizations, where forgiveness is rare and can be under-valued. Across two studies, we explore how to facilitate forgiveness within organizational contexts and in the aftermath of workplace unfairness. We examine whether individuals can reduce the “injustice gap” that can be created by violations and enhance forgiveness through expressive writing interventions—guided writing techniques that can be self-administered. Participants wrote about their reactions to a fictional scenario or an actual workplace experience. Results indicate that expressive writing was associated with higher reported perceived resolution. Whereas negative emotions mediated this relationship in Study 1, positive emotions and perceived injustice mediated this relationship in Study 2. Perceived resolution also mediated the relationship between expressive writing and forgiveness. Theoretical, methodological, and practical implications are discussed.
Added to PP
Historical graph of downloads
References found in this work
Handbook of Moral Behavior and Development.R. D. Enright, W. Kurtiness & J. Gerwitz - 1991 - In William M. Kurtines & Jacob L. Gewirtz (eds.), Handbook of Moral Behavior and Development. L. Erlbaum.
Before Forgiving: Cautionary Views of Forgiveness in Psychotherapy.Sharon Lamb & Jeffrie G. Murphy (eds.) - 2002 - Oup Usa.
Citations of this work
Responsibility - Beyond Resentment and Indignation.Robert Albin - 2019 - Philosophia 47 (4):995-1009.
Effect of Interpersonal Injustice on Knowledge Hiding Behavior: Moderating Role of High-Performance Work Stress.Yi Cao - 2022 - Frontiers in Psychology 13.
Similar books and articles
Forgiveness and the Refusal of Injustice.Gaëlle Fiasse - 2008 - Proceedings of the American Catholic Philosophical Association 82:125-134.
Forgiveness Therapy: The Context and Conflict.Sharon Lamb - 2005 - Journal of Theoretical and Philosophical Psychology 25 (1):61-80.
Teaching About/for Ambivalent Forgiveness in Troubled Societies.Michalinos Zembylas - 2012 - Ethics and Education 7 (1):19 - 32.
Investigating the Place of Forgiveness Within the Positive Youth Development Paradigm.John Klatt & Robert Enright - 2009 - Journal of Moral Education 38 (1):35-52.
Forgiveness, Commemoration, and Restorative Justice: The Role of Moral Emotions.Jeffrey Blustein - 2010 - Metaphilosophy 41 (4):582-617.
Apology with and Without a Request for Forgiveness.Zenon Szablowinski - 2012 - Heythrop Journal 53 (5):731-741.
Identity, Moral, and Equity Perspectives on the Relationship Between Experienced Injustice and Time Theft.Yan Liu & Christopher M. Berry - 2013 - Journal of Business Ethics 118 (1):73-83.
Book Review : The Concept of Injustice (Eric Heinze, Routledge, 2013). [REVIEW]Matthew J. Ball - unknown
When Organization Meets Emotions, Does the Socio-Relational Framework Fail?Frédéric Basso & Olivier Oullier - 2009 - Behavioral and Brain Sciences 32 (5):391-391.