Abstract

The analysis of the concept of improving the management of communications in the information and communication process, implemented through information and communication technologies that contribute to the formation of the new infrastructure is given. Purpose is to develop the concept of improving the management of communications in the information and communication process. Used methods are systematic, structural and functional synergy that helped to create the concept of improving the management of communications in the information and communication space. The concepts and categories of the terms - communication management, communication, information, information infrastructure that make the concept of management communications are revealed.Conclusion: The areas of improving communication management in information-communication process and some practical recommendations for their improvement are developed.