This article describes a representation-based framework of distributed cognition. This framework considers distributed cognition as a cognitive system whose structures and processes are distributed between internal and external representations, across a group of individuals, and across space and time. The major issue for distributed research, under this framework, are the distribution, transformation, and propagation of information across the components of the distributed cognitive system and how they affect the performance of the system as a whole. To demonstrate the value of (...) this representation-based approach, the framework was used to describe and explain an important, challenging, and controversial issue — the concept of affordance. (shrink)

The cross-disciplinary framework of Material Engagement Theory (MET) has emerged as a novel research program that flexibly spans archeology, anthropology, philosophy, and cognitive science. True to its slogan to ‘take material culture seriously’, “MET wants to change our understanding of what minds are and what they are made of by changing what we know about what things are and what they do for the mind” (Malafouris 2013, 141). By tracing out more clearly the conceptual contours of ‘material engagement,’ and firming (...) up its ontological commitments, the main goal of this article is to help refine Malafouris’ fertile approach. In particular, we argue for a rapprochement between MET and the tradition of Cultural-Historical Activity Theory, based on the ‘Vygotskian’ hypothesis of scaffolded and/or distributed cognition. (shrink)

How can Euler diagrams support non-consequence inferences? Although an inference to non-consequence, in which people are asked to judge whether no valid conclusion can be drawn from the given premises, is one of the two sides of logical inference, it has received remarkably little attention in research on human diagrammatic reasoning; how diagrams are really manipulated for such inferences remains unclear. We hypothesized that people naturally make these inferences by enumerating possible diagrams, based on the logical notion of self-consistency, in (...) which every Euler diagram is true in a set-theoretical interpretation. The work is divided into three parts, each exploring a particular condition or scenario. In condition 1, we asked participants to directly manipulate diagrams with size-fixed circles as they solved syllogistic tasks, with the result that more reasoners used the enumeration strategy. In condition 2, another type of size-fixed diagram was used. The diagram layout change interfered with accurate task performances and with the use of the enumeration strategy; however, the enumeration strategy was still dominant for those who could correctly perform the tasks. In condition 3, we used size-scalable diagrams, which reduced the interfering effect of diagram layout and enhanced participants’ selection of the enumeration strategy. These results provide evidence that non-consequence inferences can be achieved by diagram enumeration, exploiting the self-consistency of Euler diagrams. An alternate strategy based on counter-example construction with Euler diagrams, as well as effects of diagram layout in inferential processes, are also discussed. (shrink)

This paper explores the question of what makes diagrammatic representations effective for human logical reasoning, focusing on how Euler diagrams support syllogistic reasoning. It is widely held that diagrammatic representations aid intuitive understanding of logical reasoning. In the psychological literature, however, it is still controversial whether and how Euler diagrams can aid untrained people to successfully conduct logical reasoning such as set-theoretic and syllogistic reasoning. To challenge the negative view, we build on the findings of modern diagrammatic logic and introduce (...) an Euler-style diagrammatic representation system that is designed to avoid problems inherent to a traditional version of Euler diagrams. It is hypothesized that Euler diagrams are effective not only in interpreting sentential premises but also in reasoning about semantic structures implicit in given sentences. To test the hypothesis, we compared Euler diagrams with other types of diagrams having different syntactic or semantic properties. Experiment compared the difference in performance between syllogistic reasoning with Euler diagrams and Venn diagrams. Additional analysis examined the case of a linear variant of Euler diagrams, in which set-relationships are represented by one-dimensional lines. The experimental results provide evidence supporting our hypothesis. It is argued that the efficacy of diagrams in supporting syllogistic reasoning crucially depends on the way they represent the relational information contained in categorical sentences. (shrink)

Cognition is both empowered and limited by representations. The matrix lens model explicates tasks that are based on frequency counts, conditional probabilities, and binary contingencies in a general fashion. Based on a structural analysis of such tasks, the model links several problems and semantic domains and provides a new perspective on representational accounts of cognition that recognizes representational isomorphs as opportunities, rather than as problems. The shared structural construct of a 2 × 2 matrix supports a set of generic tasks (...) and semantic mappings that provide a unifying framework for understanding problems and defining scientific measures. Our model's key explanatory mechanism is the adoption of particular perspectives on a 2 × 2 matrix that categorizes the frequency counts of cases by some condition, treatment, risk, or outcome factor. By the selective steps of filtering, framing, and focusing on specific aspects, the measures used in various semantic domains negotiate distinct trade-offs between abstraction and specialization. As a consequence, the transparent communication of such measures must explicate the perspectives encapsulated in their derivation. To demonstrate the explanatory scope of our model, we use it to clarify theoretical debates on biases and facilitation effects in Bayesian reasoning and to integrate the scientific measures from various semantic domains within a unifying framework. A better understanding of problem structures, representational transparency, and the role of perspectives in the scientific process yields both theoretical insights and practical applications. (shrink)

In this paper, we argue that several recent ‘wide’ perspectives on cognition (embodied, embedded, extended, enactive, and distributed) are only partially relevant to the study of cognition. While these wide accounts override traditional methodological individualism, the study of cognition has already progressed beyond these proposed perspectives towards building integrated explanations of the mechanisms involved, including not only internal submechanisms but also interactions with others, groups, cognitive artifacts, and their environment. The claim is substantiated with reference to recent developments in the (...) study of “mindreading” and debates on emotions. We claim that the current practice in cognitive (neuro)science has undergone, in effect, a silent mechanistic revolution, and has turned from initial binary oppositions and abstract proposals towards the integration of wide perspectives with the rest of the cognitive (neuro)sciences. (shrink)

One of the critical issues in the philosophy of science is to understand scientific knowledge. This paper proposes a novel approach to the study of reflection on science, called “cognitive metascience”. In particular, it offers a new understanding of scientific knowledge as constituted by various kinds of scientific representations, framed as cognitive artifacts. It introduces a novel functional taxonomy of cognitive artifacts prevalent in scientific practice, covering a huge diversity of their formats, vehicles, and functions. As a consequence, toolboxes, conceptual (...) frameworks, theories, models, and individual hypotheses can be understood as artifacts supporting our cognitive performance. It is also shown that by empirically studying how artifacts function, we may discover hitherto undiscussed virtues and vices of these scientific representations. This paper relies on the use of language technology to analyze scientific discourse empirically, which allows us to uncover the metascientific views of researchers. This, in turn, can become part of normative considerations concerning virtues and vices of cognitive artifacts. (shrink)

According to the hypotheses of distributed and extended cognition, remembering does not always occur entirely inside the brain but is often distributed across heterogeneous systems combining neural, bodily, social, and technological resources. These ideas have been intensely debated in philosophy, but the philosophical debate has often remained at some distance from relevant empirical research, while empirical memory research, in particular, has been somewhat slow to incorporate distributed/extended ideas. This situation, however, appears to be changing, as we witness an increasing level (...) of interaction between the philosophy and the empirical research. In this editorial, we provide a high-level historical overview of the development of the debates around the hypotheses of distributed and extended cognition, as well as relevant theory and empirical research on memory, considering both the role of memory in theoretical debates around distributed/extended ideas and strands of memory research that resonate with those ideas; we emphasize recent trends towards increased interaction, including new empirical paradigms for investigating distributed memory systems. We then provide an overview of the special issue itself, drawing out a number of general implications from the contributions, and conclude by sketching promising directions for future research on distributed memory. (shrink)

What I call theoretical abduction (sentential and model-based) certainly illustrates much of what is important in abductive reasoning, especially the objective of selecting and creating a set of hypotheses that are able to dispense good (preferred) explanations of data, but fails to account for many cases of explanations occurring in science or in everyday reasoning when the exploitation of the environment is crucial. The concept of manipulative abduction is devoted to capture the role of action in many interesting situations: action (...) provides otherwise unavailable information that enables the agent to solve problems by starting and performing a suitable abductive process of generation or selection of hypotheses. Many external things, usually inert from the epistemological point of view, can be transformed into what I call epistemic mediators, which are illustrated in the last part of the paper, together with an analysis of the related notion of external representation . Finally, some examples of computational programs that simulate geometrical reasoning are illustrated. The computational embodiment generates a kind of squared epistemic mediator: geometrical construction, as an example of epistemic mediator, is further mediated. (shrink)

Interactivity has been linked to better performance in problem solving, due in part to a more efficient allocation of attentional resources, a better distribution of cognitive load, but perhaps more important by enabling the reasoner to shape and reshape the physical problem presentation to promote the development of the problem solution. Interactivity in solving quotidian arithmetic problems involves gestures, pointing, and the recruitment of artefacts to facilitate computation and augment efficiency. In the experiment reported here, different types of interactivity were (...) examined with a series of mental arithmetic problems. Using a repeated-measures design, participants solved series of five 11-digit sums in four conditions that varied in the type of interactivity: no interactivity, pointing, pen and paper, and tokens. Performance in the four conditions was measured in terms of accuracy, calculation error, and efficiency. These quantitative analyses were supplemented by a detailed qualitative examination of a participant’s actions in the different conditions. The integration of artefacts, such as tokens or a pen, offered reasoners the opportunity to reconfigure the physical presentation of the problem, enacting different arithmetic strategies: the affordance landscape shifts as the problem trajectory is enacted through interactivity, and this generally produced better “mental” arithmetic performance. Participants also felt more positive about and better engaged with the task when they could reconfigure the problem presentation through interactivity. These findings underscore the importance of engineering task environments in the laboratory that offer a window on how problem solving unfolds through a coalition of mental and physical resources. (shrink)

The emulation theory of representation is developed and explored as a framework that can revealingly synthesize a wide variety of representational functions of the brain. The framework is based on constructs from control theory (forward models) and signal processing (Kalman filters). The idea is that in addition to simply engaging with the body and environment, the brain constructs neural circuits that act as models of the body and environment. During overt sensorimotor engagement, these models are driven by efference copies in (...) parallel with the body and environment, in order to provide expectations of the sensory feedback, and to enhance and process sensory information. These models can also be run off-line in order to produce imagery, estimate outcomes of different actions, and evaluate and develop motor plans. The framework is initially developed within the context of motor control, where it has been shown that inner models running in parallel with the body can reduce the effects of feedback delay problems. The same mechanisms can account for motor imagery as the off-line driving of the emulator via efference copies. The framework is extended to account for visual imagery as the off-line driving of an emulator of the motor-visual loop. I also show how such systems can provide for amodal spatial imagery. Perception, including visual perception, results from such models being used to form expectations of, and to interpret, sensory input. I close by briefly outlining other cognitive functions that might also be synthesized within this framework, including reasoning, theory of mind phenomena, and language. Key Words: efference copies; emulation theory of representation; forward models; Kalman filters; motor control; motor imagery; perception; visual imagery. (shrink)

We present a model of how counting is learned based on the ability to perform a series of specific steps. The steps require conceptual knowledge of three components: numerosity as a property of collections; numerals; and one-to-one mappings between numerals and collections. We argue that establishing one-to-one mappings is the central feature of counting. In the literature, the so-called cardinality principle has been in focus when studying the development of counting. We submit that identifying the procedural ability to count with (...) the cardinality principle is not sufficient, but only one of the several steps in the counting process. Moreover, we suggest that some of these steps may be facilitated by the external organization of the counting situation. Using the methods of situated cognition, we analyze how the balance between external and internal representations will imply different loads on the working memory and attention of the counting individual. This analysis will show that even if the counter can competently use the cardinality principle, counting will vary in difficulty depending on the physical properties of the elements of collection and on their special arrangement. The upshot is that situated factors will influence counting performance. (shrink)

We present a model of how counting is learned based on the ability to perform a series of specific steps. The steps require conceptual knowledge of three components: numerosity as a property of collections; numerals; and one-to-one mappings between numerals and collections. We argue that establishing one-to-one mappings is the central feature of counting. In the literature, the so-called cardinality principle has been in focus when studying the development of counting. We submit that identifying the procedural ability to count with (...) the cardinality principle is not sufficient, but only one of the several steps in the counting process. Moreover, we suggest that some of these steps may be facilitated by the external organization of the counting situation. Using the methods of situated cognition, we analyze how the balance between external and internal representations will imply different loads on the working memory and attention of the counting individual. This analysis will show that even if the counter can competently use the cardinality principle, counting will vary in difficulty depending on the physical properties of the elements of collection and on their special arrangement. The upshot is that situated factors will influence counting performance. (shrink)

Drawing on a range of literature, I introduce two new concepts for understanding and exploring distributed cognition: resilience engineering and degeneracy. By re-examining Ed Hutchins’ (1995) ethnographic study of the navigation team I show how a focus on the developmental acquisition of cognitive practices can draw out several crucial insights that have been overlooked. Firstly, that the way in which agents learn and acquire cognitive practices enables a form of resilience engineering: the process by which the system is able to (...) overcome and adapt to errors and the vagaries of nature. Secondly, that the best way to engineer a resilient system is through promoting degeneracy – how differing structures produce the same function – at the level of cognitive practices. These two features show that focusing on cognitive practices and developmental trajectories is important for both greater explanatory leverage; and is also useful in regard to the practicalities of designing real-world cognitive systems. (shrink)

In the first part of the paper, previous work about embodied mathematics and the practice of topology will be presented. According to the proposed view, in order to become experts, topologists have to learn how to use manipulative imagination: representations are cognitive tools whose functioning depends from pre-existing cognitive abilities and from specific training. In the second part of the paper, the notion of imagination as “make-believe” is discussed to give an account of cognitive tools in mathematics as props; to (...) better specify the claim, the notion of “affordance” is explored in its possible extension from concrete objects to representations. (shrink)

Six characteristics of effective representational systems for conceptual learning in complex domains have been identified. Such representations should: (1) integrate levels of abstraction; (2) combine globally homogeneous with locally heterogeneous representation of concepts; (3) integrate alternative perspectives of the domain; (4) support malleable manipulation of expressions; (5) possess compact procedures; and (6) have uniform procedures. The characteristics were discovered by analysing and evaluating a novel diagrammatic representation that has been invented to support students' comprehension of electricity—AVOW diagrams (Amps, Volts, Ohms, (...) Watts). A task analysis is presented that demonstrates that problem solving using a conventional algebraic approach demands more effort than AVOW diagrams. In an experiment comparing two groups of learners using the alternative approaches, the group using AVOW diagrams learned more than the group using equations and were better able to solve complex transfer problems and questions involving multiple constraints. Analysis of verbal protocols and work scratchings showed that the AVOW diagram group, in contrast to the equations group, acquired a coherently organised network of concepts, learnt effective problem solving procedures, and experienced more positive learning events. The six principles of effective representations were proposed on the basis of these findings. AVOW diagrams are Law Encoding Diagrams, a general class of representations that have been shown to support learning in other scientific domains. (shrink)

Even though it has been argued that scientific cognition is distributed, there is no consensus on the exact nature of distributed cognition. This paper aims to characterize distributed cognition as appropriate for philosophical studies of science. I first classify competing characterizations into three types: the property approach, the task approach, and the system approach. It turns out that the property approach and the task approach are subject to criticism. I then argue that the most preferable way to understand distributed cognition (...) in science is provided by the system approach that takes a distributed-cognitive system as the unit of analysis. I clarify this position by considering possible objections and replies. (shrink)

Goal‐directed cognition is often discussed in terms of specialized memory structures like the “goal stack.” The goal‐activation model presented here analyzes goal‐directed cognition in terms of the general memory constructs of activation and associative priming. The model embodies three predictive constraints: (1) the interference level, which arises from residual memory for old goals; (1) the strengthening constraint, which makes predictions about time to encode a new goal; and (3) the priming constraint, which makes predictions about the role of cues in (...) retrieving pending goals. These constraints are formulated algebraically and tested through simulation of latency and error data from the Tower of Hanoi, a means‐ends puzzle that depends heavily on suspension and resumption of goals. Implications of the model for understanding intention superiority, postcompletion error, and effects of task interruption are discussed. (shrink)

This thesis offers a naturalist revision of Alain Badiou’s philosophy. This goal is pursued through an encounter of Badiou’s mathematical ontology and theory of truth with contemporary trends in philosophy of mathematics and philosophy of science. I take issue with Badiou’s inability to elucidate the link between the empirical and the ontological, and his residual reliance on a Heideggerian project of fundamental ontology, which undermines his own immanentist principles. I will argue for both a bottom-up naturalisation of Badiou’s philosophical approach (...) to mathematics and a top-down naturalisation. Articulating my particular understanding of what realism and naturalism should commit us to, I propose a creative fusion of Badiou’s attention to metamathematical results with a structural-informational metaphysics, proposing a ‘matherialism’ uniting the more daring speculative insights of the former with the naturalist and empiricist commitments motivating the latter. (shrink)

In light of the recent credibility crisis in psychology, this paper argues for a greater emphasis on theorizing in scientific research. Although reliable experimental evidence, preregistration, methodological rigor, and new computational frameworks for modeling are important, scientific progress also relies on properly functioning theories. However, the current understanding of the role of theorizing in psychology is lacking, which may lead to future crises. Theories should not be viewed as mere speculations or simple inductive generalizations. To address this issue, the author (...) introduces a framework called “cognitive metascience,” which studies the processes and results of evaluating scientific practice. This study should proceed both qualitatively, as in traditional science and technology studies and cognitive science, and quantitatively, by analyzing scientific discourse using language technology. By analyzing theories as cognitive artifacts that support cognitive tasks, this paper aims to shed more light on their nature. This perspective reveals that multiple distinct theories serve entirely different roles, and studying these roles, along with their epistemic vices and virtues, can provide insight into how theorizing should proceed. The author urges a change in research culture to appreciate the variety of distinct theories and to systematically advance scientific progress. . (shrink)

Poems are treated by translators as hierarchical multilevel systems. Here we propose the notion of “multilevel poetry translation” to characterize such cases of poetry translation in terms of selection and rebuilding of a multilevel system of constraints across languages. Different levels of a poem correspond to different sets of components that asymmetrically constrain each other (e. g., grammar, lexicon, syntactic construction, prosody, rhythm, typography, etc.). This perspective allows a poem to be approached as a thinking-tool: an “experimental lab” which submits (...) language to unusual conditions and provides a scenario to observe the emergence of new patterns of semiotic behaviour as a result. We describe this operation as a problem-solving task, and exemplify with Augusto de Campos’ Portuguese translation of John Donne’s poem “The Expiration.”. (shrink)

The icon is the type of sign connected to efficient representational features, and its manipulation reveals more information about its object. The London Underground Diagram (LUD) is an iconic artifact and a well-known example of representational efficiency, having been copied by urban transportation systems worldwide. This paper investigates the efficiency of the LUD in the light of different conceptions of iconicity. We stress that a specialized representation is an icon of the formal structure of the problem for which it has (...) been specialized. By embedding such rules of action and behavior, the icon acts as a semiotic artifact distributing cognitive effort and participating in niche construction. (shrink)

El objetivo de este artículo es analizar y revisar las normas que filosóficamente asociamos al proceso de testimonio, inquiriendo hasta qué puntoson0 consistentes con los conocimientos empíricos de las ciencias cognitivas.Tradicionalmente, el problema del testimonio surgía cuando, desde una epistemología de corte individualista, se suponía, siguiendo el dictum ya marcado en la Modernidad tanto por racionalistas como por empiristas, de que el conocimiento debía ser testado personalmente. Sin embargo, disciplinas y enfoques recientes, como la Cognición Socialmente Distribuida y la Epistemología (...) Social ofrecen otra vía al considerar al grupo la unidad cognitiva realmente significativa e intentar solucionar el problema del testimonio desde esa perspectiva. Nuestro objetivo es analizar los motivos por los que la CSD es un buen modelo para explicar algunas de las paradojas y problemas epistemológicos cuando tenemos en cuenta el papel del testimonio en el desarrollo de la ciencia. The goal of this paper is to review and analyze norms philosophically associated with the process of testimony and to investigate to what extent they are consistent with empirical knowledge supplied by cognitive science. Traditionally, the problem of testimony used to arise when it was supposed, from the viewpoint of an individualistic epistemology, that followed the dictum stated by rationalists and empiricists in Modernity, that knowledge had to be tested personally. However, recent disciplines and approaches, like Socially Distributed Cognition and Social Epistemology, provide alternative ways of thinking. This is the case when we consider the group as the truly significant cognitive unit and from such perspective we try to solve the problem of testimony. Therefore, our aim is to examine the reasons why SDC offers a good model for explaining some of the paradoxes and epistemological problems that arise when we consider the issue of testimony in the development of science. (shrink)

In recent years, the growing scientific interest in design has led to great advances in our knowledge of authentic design processes. However, as these findings go counter to the existing theories in both design research and cognitive science, they pose a serious challenge for both disciplines: there is a wide gap between what the existing theories predict and what designers actually do. At the same time, there is a growing movement of research on authentic cognitive activities, which has among other (...) things documented the central roles of action and the physical environment in these activities, something that existing cognitive theories have overlooked and cannot properly account for. This creates an explanatory gap analogous to the one found in design. This book aims to fill both of these gaps with a cognitive theory of how designers work. It revolves around the roles of physical activities and working materials in design, and the theory explains at length how these have functions that are essential to cognition. The two threads of design and cognition run in parallel throughout the book: the cognitive theory is applied to design, but is also consistently related to cognition in general. The result is, in back cover text parlance, a 'provocative' account of cognition and human performance, which should be of interest to cognitive scientists as well as to design researchers. (shrink)

This paper explores the interaction between implicit and explicit processes during skill learning, in terms of top-down learning (that is, learning that goes from explicit to implicit knowledge) versus bottom-up learning (that is, learning that goes from implicit to explicit knowledge). Instead of studying each type of knowledge (implicit or explicit) in isolation, we stress the interaction between the two types, especially in terms of one type giving rise to the other, and its effects on learning. The work presents an (...) integrated model of skill learning that takes into account both implicit and explicit processes and both top-down and bottom-up learning. We examine and simulate human data in the Tower of Hanoi task. The paper shows how the quantitative data in this task may be captured using either top-down or bottom-up approaches, although top-down learning is a more apt explanation of the human data currently available. These results illustrate the two different directions of learning (top-down versus bottom-up), and thereby provide a new perspective on skill learning. Ó 2003 Elsevier B.V. All rights reserved. (shrink)

1. The Situation in Cognition 2. Situated Cognition: A Potted Recent History 3. Extensions in Biology, Computation, and Cognition 4. Articulating the Idea of Cognitive Extension 5. Are Some Resources Intrinsically Non-Cognitive? 6. Is Cognition Extended or Only Embedded? 7. Letting Nature Take Its Course.

Studies have shown that videoconferences are an effective medium for facilitating communication between parties who are separated by distance. Furthermore, studies reveal that videoconferences are effective when used for distance learning, particularly due to their ability to facilitate complex collaborative learning tasks. However, as in face-to-face communication, learners benefit when they receive additional support for such learning tasks. This article provides an overview of two empirical studies to illustrate more general insights regarding some effective and less effective ways to support (...) collaborative learning with videoconferencing. The focus is on content schemes as content-specific support and task-specific support as collaboration scripts. Based on the results of the two studies, conclusions can be drawn about support measures that promote learning. Conclusions can also be reached about the need for employing both content schemes and collaboration scripts to provide learners with the most benefit. (shrink)

This paper deals with computer support for collaborative learning environments. Our analysis is based on a moderate constructivist view on learning, which emphasizes the need to support learners instructionally in their collaborative knowledge construction. We will first illustrate the extent to which the computer can provide tools for supporting collaborative knowledge construction. Secondly, we will focus on instruction itself and show the kinds of advanced instructional methods that computer tools may provide for the learners. Furthermore, we will discuss the learners’ (...) prerequisites and how they must be considered when constructing learning environments. (shrink)

Collaborative learning in computer-supported learning environments typically means that learners work on tasks together, discussing their individual perspectives via text-based media or videoconferencing, and consequently acquire knowledge. Collaborative learning, however, is often sub-optimal with respect to how learners work on the concepts that are supposed to be learned and how learners interact with each other. Therefore, instructional support needs to be implemented into computer-supported collaborative learning environments. One possibility to improve collaborative learning environments is to conceptualize scripts that structure epistemic (...) activities and social interactions of learners. In this contribution, two studies will be reported that investigated the effects of epistemic and social scripts in a text-based computer-supported learning environment and in a videoconferencing learning environment in order to foster the individual acquisition of knowledge. In each study the factors "epistemic script" and "social script" have been independently varied in a 2×2-factorial design. 182 university students of Educational Science participated in these two studies. Results of both studies show that social scripts can be substantially beneficial with respect to the individual acquisition of knowledge, whereas epistemic scripts apparently do not lead to the expected effects. (shrink)

Up to this point, university education has largely remained unaffected by the developments of novel approaches to web-based learning. The paper presents a principled approach to the design of problem-oriented, web-based learning at the university level. The principles include providing authentic contexts with multimedia, supporting collaborative knowledge construction, making thinking visible with dynamic visualisation, quick access to content resources via Information and Communication Technologies, and flexible support by tele-tutoring. These principles are used in the Munich Net-based Learning In Computer Science (...) learning environment, which is designed to support students of computer science to apply their factual knowledge from the lectures to complex real-world problems. For example, students can model the knowledge management in an educational organisation with a graphical simulation tool. Some more general findings from a formative evaluation study with the MUNICS prototype are reported and discussed. E.g., the students' ignorance of the additional content resources is discussed in the light of the well-known finding of insufficient use of help systems in software applications. (shrink)