Affective shifts have been linked to work attitudes and behaviors recently, but previous researches only focused on affective shift during work, with little attention to affective shifts outside work. Conservation of resources and personality system interaction theories are used to design a 2-week daily dairy study. Participants report how affective shifts outside work affect their subsequent-day task performance, emotional exhaustion, and CWB. As expected, findings indicate that shifts in affect outside work meaningfully impact job performance and work attitudes. That is, (...) when both positive and negative affect upshift outside work, employees perform their tasks better but also experience increased emotional exhaustion. Practical implications and limitations are discussed. (shrink)

Organizations operate in dynamic environments, which not only requires organizations to adjust, but also for employees to adapt quickly to align with new or adjusted organizational goals. Servant leadership has been shown to help employees develop and grow and behave in a moral and fair manner which are important elements for successful change. We aim to provide a further understanding of the associations between servant leadership and organizational outcomes during changing times. Drawing on the theories of social exchange and goal-setting, (...) and the norm of reciprocity, we propose the mediating role of organizational goal clarity in the associations between servant leadership and five organizational outcomes. The hypotheses are tested in four studies: a two-wave time-lagged survey study conducted in a service company going through a merger, and three experimental studies. The results show that servant leadership relates positively to goal clarity and negatively to uncertainty of employees during organizational change. Furthermore, organizational goal clarity positively mediates the associations between servant leadership and employees’ organizational change commitment and service performance (e.g., organizational citizenship behavior, customer service and customer orientation). This investigation provides a theoretical and empirical validation of a mechanism through which servant leaders enhance organizational performance during changing times. (shrink)