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  1. Triggering artefacts.Preben Mogensen & Mike Robinson - 1995 - AI and Society 9 (4):373-388.
    The paper presents a general critique of the use of conceptual frameworks in design, illustrated by the well known synchronous/asynchronous, co-located/non-co-located framework. It argues that while frameworks are a necessary and inevitable starting point for design, the business of tailoring and adapting them to specific situations need not be ad hoc.Triggering artefacts are a way of systematically challenging both designers' preunderstandings and the conservatism of work practice. Experiences from the Great Belt tunnel and bridge project are used to illustrate howtriggering (...)
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  • Social Context in HCl: A New Framework for Mental Models, Cooperation, and Communication.Giuseppe Mantovani - 1996 - Cognitive Science 20 (2):237-269.
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