Distributed cognition provides a theoretical framework for the analysis of data from socio-technical systems within a problem-solving framework. While the approach has been applied in tightly constrained activity domains, composed of well-structured problems and highly organised infrastructures, little is known about its use in other forms of activity systems. In this paper, we explore how distributed cognition could be applied in less well-constrained settings, with ill-structured problems and loosely organised resource sets, critically reflecting on this using data from a field (...) study. The findings suggest that the use of distributed cognition in an augmented form can be useful in the analysis of a wide range of activity systems in loosely coupled settings. (shrink)