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  1. Time to Say ‘Good Buy’ to the Passive Consumer? A Conceptual Review of the Consumer in the Bioeconomy.Ulrich Wilke, Michael P. Schlaile, Sophie Urmetzer, Matthias Mueller, Kristina Bogner & Andreas Pyka - 2021 - Journal of Agricultural and Environmental Ethics 34 (4):1-35.
    Successful transitions to a sustainable bioeconomy require novel technologies, processes, and practices as well as a general agreement about the overarching normative direction of innovation. Both requirements necessarily involve collective action by those individuals who purchase, use, and co-produce novelties: the consumers. Based on theoretical considerations borrowed from evolutionary innovation economics and consumer social responsibility, we explore to what extent consumers’ scope of action is addressed in the scientific bioeconomy literature. We do so by systematically reviewing bioeconomy-related publications according to (...)
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  • Value Co-creation in Third-Party Managed Virtual Communities and Brand Equity.Natalia Rubio, Nieves Villaseñor & MªJesús Yagüe - 2020 - Frontiers in Psychology 11.
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  • Mapping Value Co-creation Literature in the Technology and Innovation Management Field: A Bibliographic Coupling Analysis.Juan-José Nájera-Sánchez, Marta Ortiz-de-Urbina-Criado & Eva-María Mora-Valentín - 2020 - Frontiers in Psychology 11.
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  • The Role of Ethical Perceptions in Consumers’ Participation and Value Co-creation on Sharing Economy Platforms.Waqar Nadeem, Mari Juntunen, Nick Hajli & Mina Tajvidi - 2019 - Journal of Business Ethics 169 (3):421-441.
    Consumers’ participation on sharing economy platforms is crucial for the success of the products, services, and companies on those platforms. The participation of consumers enables companies to not only exist, but also to create value for consumers. The sharing economy has witnessed enormous growth in recent years and consumers’ concerns regarding the ethics surrounding these platforms have also risen considerably. The vast majority of the previous research on this topic is either conceptual and focused on organizational aspects, or only discusses (...)
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  • Customer Experience and Satisfaction in Private Insurance Web Areas.M. Dolores Méndez-Aparicio, Ana Jiménez-Zarco, Alicia Izquierdo-Yusta & Juan Jose Blazquez-Resino - 2020 - Frontiers in Psychology 11:581659.
    Digital transformation has allowed to offer additional services - which complement the main product - both in terms of use, emotional and relationship terms. Focused on a traditionally rational insurance customer offering a value that explores the customer's emotions, from co-creating with the user, allows brand differentiation. Given this idea, this document has three purposes. First, identify the role of expectations and the perceived quality of the customer's digital experience. Secondly, to identify the relationship between experience and satisfaction gained in (...)
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  • The “Freely Adaptive System”. Application of this Cybernetic Model to an Organization Formed by Two Dynamic Human Systems.Domènec Melé, M. Nuria Chinchilla & Marta López-Jurado - 2019 - Philosophy of Management 18 (1):89-106.
    Management cybernetics has been in development since the 1960s, although its implementation has been relatively modest. Two of the best-known proposals are Beer’s Viable System Model and Steinbruner’s Cybernetic Theory of Decision. Both are homeostatic systems, inspired by living organisms. Professor Juan A. Pérez López (1934–1996) argued that homeostatic systems are not fully appropriated for human beings, and proposed instead the “Freely Adaptive System” (FAS) model to explain the dynamics of an organization formed by two dynamic human systems. This model, (...)
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  • New Strategies in the New Millennium: Servant Leadership As Enhancer of Service Climate and Customer Service Performance.Jorge Linuesa-Langreo, Pablo Ruiz-Palomino & Dioni Elche-Hortelano - 2017 - Frontiers in Psychology 8.
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  • Exploring the impact of innovation guidance on user participation in online communities: A mixed methods investigation of cognitive and affective perspectives.Yang Li, Xiaona Gou, Haiqing Hu & Hongying Zhang - 2022 - Frontiers in Psychology 13.
    In recent years, many online communities have launched opinion-gathering activities to promote user participation in innovation and improve the quality of new products. The current methods for online innovation activities can be divided into two categories: cognitive guidance and affective guidance. However, the studies on online communities have mainly focused on user engagement motivations, and little attention has been paid to investigating the impact and underlying mechanism of innovation guidance on user participation at the linguistic level. This study first collected (...)
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  • Co-creation: A Key Link Between Corporate Social Responsibility, Customer Trust, and Customer Loyalty.Oriol Iglesias, Stefan Markovic, Mehdi Bagherzadeh & Jatinder Jit Singh - 2020 - Journal of Business Ethics 163 (1):151-166.
    In an ever more transparent, digitalized, and connected environment, customers are increasingly pressuring brands to embrace genuine corporate social responsibility practices and co-creation activities. While both CSR and co-creation are social and collaborative processes, there is still little research examining whether CSR can boost co-creation. In addition, while previous research has mainly related co-creation to emotional outcomes, limited empirical research has related it to rational and behavioral outcomes. To address these shortcomings in the literature, this paper examines the influence of (...)
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  • Virtual Teams in Times of Pandemic: Factors That Influence Performance.Victor Garro-Abarca, Pedro Palos-Sanchez & Mariano Aguayo-Camacho - 2021 - Frontiers in Psychology 12.
    In the digital age, the global software development sector has been a forerunner in implementing new ways and configurations for remote teamwork using information and communication technologies on a widespread basis. Crises and technological advances have influenced each other to bring about changes in the ways of working. In the 70’s of the last century, in the middle of the so-called oil crisis, the concept of teleworking was defined using remote computer equipment to access office equipment and thus avoid moving (...)
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