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  1. The Dark Side of Cultural Intelligence: Exploring Its Impact on Opportunism, Ethical Relativism, and Customer Relationship Performance.Melanie P. Lorenz, Jase R. Ramsey, James “Mick” Andzulis & George R. Franke - 2020 - Business Ethics Quarterly 30 (4):552-590.
    ABSTRACTEmployees who possess cross-cultural capabilities are increasingly sought after due to unparalleled numbers of cross-cultural interactions. Previous research has primarily focused on the bright side of these capabilities, including important individual and work outcomes. In contrast, the purpose of this study is to demonstrate that the cross-cultural capability of cultural intelligence can lead to both positive and negative outcomes. Applying the general theory of confluence, we propose that expatriates high in CQ excel in customer relationship performance, while simultaneously behaving opportunistically. (...)
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  • Journeys, Not Destinations: Theorizing a Process View of Supply Chain Integrity.Matthew A. Douglas, Diane A. Mollenkopf, Vincent E. Castillo, John E. Bell & Emily C. Dickey - 2021 - Journal of Business Ethics 181 (1):195-220.
    AbstractIntegrity is considered an important corporate value. Yet recent global events have highlighted the challenges firms face at living up to their stated values, especially when extended supply chain partners are involved. The concept of Supply Chain Integrity (SCI) can help firms shift focus beyond internal corporate integrity, toward supply chain integrity. Researchers and managers will benefit from an understanding of the SCI concept toward implementing SCI to better align supply chain partners with stated corporate values. This research fully develops (...)
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