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  1. Chatbot breakthrough in the 2020s? An ethical reflection on the trend of automated consultations in health care.Jaana Parviainen & Juho Rantala - 2022 - Medicine, Health Care and Philosophy 25 (1):61-71.
    Many experts have emphasised that chatbots are not sufficiently mature to be able to technically diagnose patient conditions or replace the judgements of health professionals. The COVID-19 pandemic, however, has significantly increased the utilisation of health-oriented chatbots, for instance, as a conversational interface to answer questions, recommend care options, check symptoms and complete tasks such as booking appointments. In this paper, we take a proactive approach and consider how the emergence of task-oriented chatbots as partially automated consulting systems can influence (...)
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  • Decolonial AI: Decolonial Theory as Sociotechnical Foresight in Artificial Intelligence.Shakir Mohamed, Marie-Therese Png & William Isaac - 2020 - Philosophy and Technology 33 (4):659-684.
    This paper explores the important role of critical science, and in particular of post-colonial and decolonial theories, in understanding and shaping the ongoing advances in artificial intelligence. Artificial intelligence is viewed as amongst the technological advances that will reshape modern societies and their relations. While the design and deployment of systems that continually adapt holds the promise of far-reaching positive change, they simultaneously pose significant risks, especially to already vulnerable peoples. Values and power are central to this discussion. Decolonial theories (...)
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