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The social impact of artificial intelligence

In R. Kurzweil (ed.), The Age of Intelligent Machines. MIT Press. pp. 450--453 (1990)

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  1. Artificial decision-making and artificial ethics: A management concern. [REVIEW]Omar E. M. Khalil - 1993 - Journal of Business Ethics 12 (4):313 - 321.
    Expert systems are knowledge-based information systems which are expected to have human attributes in order to replicate human capacity in ethical decision making. An expert system functions by virtue of its information, its inferential rules, and its decision criteria, each of which may be problematic. This paper addresses three basic reasons for ethical concern when using the currently available expert systems in a decisions-making capacity. These reasons are (1) expert systems' lack of human intelligence, (2) expert systems' lack of emotions (...)
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  • Unplanned effects of intelligent agents on Internet use: a social informatics approach. [REVIEW]Alexander Serenko, Umar Ruhi & Mihail Cocosila - 2007 - AI and Society 21 (1-2):141-166.
    This paper instigates a discourse on the unplanned effects of intelligent agents in the context of their use on the Internet. By utilizing a social informatics framework as a lens of analysis, the study identifies several unanticipated consequences of using intelligent agents for information- and commerce-based tasks on the Internet. The effects include those that transpire over time at the organizational level, such as e-commerce transformation, operational encumbrance and security overload, as well as those that emerge on a cultural level, (...)
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